Legal notice
Description based on the Specified Commercial Transactions Act
■Name
No Big Deal Records shop
■Sales company
Tapirs Co., Ltd.
CEO: Takayuki Mori
2-10-4 Mita, Minato-ku, Tokyo
http://www.tapirs.co.jp/
Privacy Policy
※We do not accept inquiries via the main phone number.
Please contact us using the inquiry form on this site.
■Sales agent
Nippon Columbia Co., Ltd.
■Contact information
Support desk
Email: nbdrshop@nobigdealrecords.jp
Telephone number: 048-290-5779 (※We are not currently accepting inquiries by phone.)
However, we will only respond on business days (weekdays excluding Saturdays, Sundays, holidays, summer holidays, and New Year's holidays)
※This is a mail order inquiry desk.
Please refrain from making inquiries other than mail order.
■URL
http://shop.nobigdealrecords.jp/
■How to order
Please order using the form provided on this site.
■Payment methods
Credit card/Convenience store payment/Pay-easy payment/Smartphone payment (QR code)/Rakuten Pay/auPay/atone Next month payment (convenience store/direct debit)/Deferred payment (convenience store/bank ATM)
■Payment deadline
If payment is not made within the deadline, we will assume that you have no intention of purchasing and your order will be automatically canceled.
[Convenience store payment]
The payment deadline is "order date + 3 days".
(Example: Order date January 1st → payment deadline January 4th) (prepayment)
[Pay-easy payment]
The payment deadline is "order date + 10 days".
(Example: Order date January 1st → payment deadline January 11th) (prepayment)
■Required fees other than the price
Shipping fee, payment fee, consumption tax
For overseas shipping, additional customs duties may be charged.
■Shipping fee
Standard shipping: 990 yen / Okinawa only: 2,200 yen (tax included)
Overseas shipping: Varies depending on country and region, please check the payment page.
■Payment fee
Convenience store payment fee: 330 yen
You will be responsible for any communication or packet fees required to view pages on this website.
For details on these fees, please contact your telecommunications provider.
■Sales quantity
Some products may be sold in limited quantities.
Please note that they may sell out.
Please check the individual product pages for details.
Orders for commercial or resale purposes are strictly prohibited.
■Delivery of products (delivery time)
Varies depending on payment method and payment status.
[Convenience store payment/Pay-easy payment]
We will usually ship within 10 business days (excluding Saturdays, Sundays, and holidays) after confirming your payment.
[Other payments]
We will usually ship within 10 business days (excluding Saturdays, Sundays, and holidays) after confirming your order.
This is not "arrival" but "shipping," so the number of days it takes for the product to be delivered will vary depending on your area and transportation conditions.
*If the release dates of the products you ordered are different, the product will be shipped according to the product with the latest release date.
Please note that delivery may be delayed for the following reasons.
-When there is a large number of orders
-When the product is temporarily out of stock
-When delivery is impossible due to worsening traffic conditions caused by weather, disasters, epidemics, etc.
-When production of the product is delayed
-When there is an error in the order or payment details, such as an over or underpayment or an incorrect address
-When shipping operations are temporarily suspended due to summer holidays, New Year's holidays, consecutive holidays, etc.
-When there is a delay in customs inspection for overseas deliveries
If the product has not been delivered within one month from the order date (or the expected delivery date for pre-order products), please contact this website.
For digital content, you can view (download) it after payment is completed.
For products with a specified distribution period, you can view (download) it only during that period.
■Cancellation
We do not accept returns or exchanges due to customer convenience after purchase is completed.
In addition, we will not refund the amount paid. Thank you for your understanding.
■About defective products
If the product you receive is defective or different from the product you ordered, please contact us within 7 days of receiving the product.
If you contact us after 7 days from receiving the product, we will not accept exchanges, so please be sure to check the product when it is delivered.
If you receive a defective product, we will exchange it for a good product.
Please note that we do not accept returns.
Exchanges are not possible unless the product is defective or the product delivered is different from the product you ordered.
※Please note that if the product is sold out at the time of exchange, we will refund you.
※If you contact us by email within 7 days of receiving the product and follow the procedure provided by our store, we will cover the exchange shipping costs.
[Exchanges are not possible in the following cases]
-If the product has been used
-If it has been scratched or soiled while in your possession
-If the product has minor manufacturing scratches that are generally considered to be within the range of good quality
Due to the nature of the product, we cannot accept exchanges or returns for digital content.
■ Required operating environment, etc.
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