【Important】Inquiries and Shipping During Summer Holiday Period
Thank you for your continued patronage.
Please note that our customer service and shipping schedule during the summer holiday period will be as follows:
We apologize for any inconvenience this may cause and appreciate your understanding.
■ Holiday Period Information
・Summer holiday period for customer inquiries: August 11, 2026 (Tuesday, Public Holiday) - August 17 (Monday)
・Summer holiday period for product shipping: August 13, 2026 (Thursday) - August 17 (Monday)
■ Product Shipping Schedule
The last shipping day before the summer holiday will be August 12 (Wednesday).
・Orders for which payment is confirmed by August 4 (Tuesday)
Will be shipped sequentially before the summer holiday [by August 12 (Wednesday)].
・Orders for which payment is confirmed on or after August 5 (Wednesday)
Will be shipped sequentially after the summer holiday [from August 18 (Tuesday)]. Please note that delivery may take longer than usual.
【Please Note】
※It may take several days for payment confirmation after your payment. We kindly ask you to make your payment as early as possible.
※For pre-order items and other products with a pre-determined shipping date, shipping will follow the instructions on each product page.
■ Inquiry Response Schedule
The last day for inquiry responses before the summer holiday will be August 10 (Monday).
・Inquiries received during the holiday period from August 11 (Tuesday, Public Holiday) - August 17 (Monday)
Will be responded to sequentially after the summer holiday [from August 18 (Tuesday)].
【Please Note】
※Due to the volume of inquiries after the summer holiday, it may take approximately 7 business days (excluding weekends and public holidays) for us to reply. We kindly ask for your continued understanding.